Support
Frequently Asked Questions
What is your return policy? +
We want you to be completely satisfied with your purchase. If an item isn't meeting your expectations for any reason, email us at support@fogandflag.com and we'll refund your purchase in full. No returns, no hassle.
Do your items run true to size? +
Each item has unique sizing. Items that don't run true to size will be noted in the product description. If you have questions about fit or sizing, reach out to support@fogandflag.com and we'd be happy to help.
What are your shipping costs? +
Shipping is calculated at checkout based on your location and order size. We aim to keep shipping as low as possible and offer free shipping on qualifying orders.
How long does shipping take? +
Most orders ship within 1–3 business days. Delivery typically takes 3–7 business days via USPS. You'll receive a tracking number by email as soon as your order ships.
Do you ship internationally? +
We currently ship within the United States and Canada. International shipping may be available in the future — contact us if you're outside these regions.
What payment methods do you accept? +
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as Apple Pay and Google Pay where available.
Can I change or cancel my order? +
We process orders quickly, but if you need to make a change or cancellation, email support@fogandflag.com as soon as possible and we'll do our best to accommodate you.
How do I contact you? +
Email us anytime at support@fogandflag.com. We typically respond within one business day.
Still have questions?
Contact Support